What Robinson Consulting Offers Your Senior Living Facility as Your Managed Services Provider (MSP).
CYBERSECURITY:
- Protect sensitive resident data from cyber threats like ransomware and data breaches.
- Implement robust security measures, such as firewalls, intrusion detection systems, and regular security audits.
- Educate staff on cybersecurity best practices to prevent phishing attacks.
NETWORK MANAGEMENT:
- Ensure reliable and high-speed internet connectivity for all residents and staff.
- Monitor network performance and troubleshoot issues proactively.
- Secure network infrastructure to protect against unauthorized access.
REMOTE MONITORING & TELEHEALTH:
- Implement remote monitoring systems to track resident health and well-being.
- Integrate telehealth solutions to facilitate virtual consultations with healthcare providers.
- Ensure privacy and security of sensitive health information during remote monitoring and telehealth sessions.
IT SUPPORT:
- Provide 24/7 technical support to address any IT issues promptly.
- Help with hardware and software installations and upgrades.
- Offer training and support for staff on using technology effectively.
DATA BACKUP & DISASTER RECOVERY:
- Implement robust data backup and recovery plans to protect critical data.
- Test backup and recovery procedures regularly to ensure they work effectively.
- Develop a disaster recovery plan to minimize downtime in case of emergencies.
WHAT IS A MANAGED SERVICES PROVIDER?
Managed IT Services, are services provided by managed service providers (MSP). These companies that act as an extension of your own IT department. In some cases, they manage all of the IT services to maintain company continuity and provide support for staff and clients. In other cases, the provider might offer a specific service.
Your MSP can perform many routine IT tasks on behalf of your organization. These tasks include some or all of the following:
- Networking and infrastructure support and implementations that can enhance connectivity for your entire organization.
- Cybersecurity monitoring and proactive protection for your patient data, applications and storage servers.
- Secure and encrypted transmission of electronic health records in accordance withHIPAA and HITECH Act requirements.
- Scheduled upgrades and installations for software used in your facilities.
- Always-available support and help-desk functions that can reduce the duration of downtime for your organization.
- Cloud management and infrastructure implementationsto allow secure access to applications and data from a variety of locations.
- Unified communications as a services (UCaaS) options that can enhance connectivity for all staff members.
- Intelligent wide-area-network (WAN) solutions that will link all your locations securely and reliably.
Finding the right MSP for your organization can be challenging. Knowing what to look for when selecting your IT services provider will allow you to manage all aspects of your IT requirements in a much more practical and streamlined way.
Benefits of Choosing the Right ManAged Services Provider...
Choosing a qualified and established provider for managed IT services can allow you to enjoy some important advantages when dealing with confidential and protected patient information and accessing necessary applications in the healthcare industry:
- The experts at your IT services provider can provide you with clear and accurate answers and the best guidance for new implementations and security requirements for your existing systems.
- Your MSP will also tailor a solution that is precisely right for your needs. This can allow greater scalability and improved cost controls for your IT requirements.
- If you opt for cloud management services, you can often take advantage of existing infrastructure put in place by your managed IT provider. This can save you money and time while allowing you access to the most advanced IT solutions for your institution.
- Your managed IT services are available 24 hours a day to monitor cybersecurity and to provide help-desk assistance for you and your team. Always-on support can help you respond more quickly to cyberthreats and can ensure the most proactive approach to new and developing threats in the online environment.
These are only a few of the many benefits your organization will enjoy by outsourcing your IT activities to a company that specializes in managed IT services. At Robinson Consulting, we offer IT solutions that are designed with your company’s needs in mind.